IMPORTANT UPDATE!

 

Hey everyone,

A more recent update on the customs officers strike in Brazil, our delayed packages and when the shop will be available again.

As of today, january 20th, we were told that the union of the customs officers are strenghening their efforts in showcasing how serious and how far they intend to go to show how important their demands are and this week, unless a package is deemed urgent per law, there will be no clearance of packages coming in or out of the country.

I cannot stress that more than upsetting or out of control for us this is, we don't have daily updates to give. Today's update comes from a meeting that was held last week, and we have since been holding our breaths. Senate still reconvenes only at the start of february though as well. 

I am being as upfront as I can be with the official information I have at hand. The same information I've been sharing not only with swatchers that work with me, but also collabs and stockists as well. 

Rest assured that we we'll reopen as soon as we can send the missing BF GWP as promised in the notes and not sooner. In the same turn, stock for Capricorn and Aquarius are also in the same packages we are awaiting to arrive. 

I thank you for understanding the situation. We are available through our email bydanyvianna@gmail.com.

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I know I've been a bit MIA since BF, but things in the back end have been a bit more complicated than expected at the end of the year.

Before getting into it with more details I want to say a HUGE THANK YOU to everyone who in any, or other purchased or helped spread the word during our only sale of the year. And while we usually expect a somewhat increase in sales, there was nothing to this sort of volume for this year. And it is literally ALL YOU.

So thank you, for the bottom of my heart. It means a lot to me, personally, feeling seen and the brand for the work I have been doing for so long, in the way I have intended gets me more than warm and fuzzy.

On the more detailed information side I had hinted earlier, we are still working on Black Friday orders. As I mentioned before, for the GWP we anticipate a bit of the sales and I sent a good number of those ahead of Black Friday.

I wanted to thank all of your support by giving everyone who met the criteria (orders over U$ 30) for it got the GWP, because I had the means to provide the GWP. I sent a few more ahead with a few more polishes to stock the shop more.

However, brazilian customs officers started a strike right on BF, which means the package I sent nearly TWO WEEKS AGO, just got cleared by customs. Which means that we'll be able to finish shipping this week, hopefully. But to not postpone shipping out even more, that means that a lot of people will receive their orders with no Emerald City. I know the announcement said while our stocks lasts, but the polishes are made and ready to ship here in Brazil, but I have been holding on to them due to the strike and uncertainty of what's going to happen from here on now and the time it will take to reach the US.

To be a bit more open on regards to the strike, customs officers here in Brazil are government officials, and are demanding updates on the base of their salaries which they say have not been updated since 2016. That being said, the government can't spend a dime that is not on the pre approved yearly plan on the year before.The plan for next year is up to be approved by the senate this week, so guess that's why they timed the strike in that timely fashion.

For now, what I figured out in regards to Emerald City is, if you receive your order form our BF sale and did meet the criteria, and don't receive Emerald City and place a new order in the new year, please leave a note on your order mentioning you older order number or just emerald city and we'll make sure you get yours.

Once again, I apologize for the lack of updates sooner, but we are only starting to get a clearer picture now and able to give you better information instead of a lot of unknowns, meanwhile dealing with orders from the brazilian shop as well and collabs.Thank you once again for all the support and love,

Dany

updated on 12/16/24